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Naples Airport introduces self-service immigration technology using biometrics


Naples International Airport has installed SITA’s Automated Border Control Gates (ABCGates) to fast track passengers from the European Union who hold a biometric passport through the airport.

The self-service immigration control technology uses facial recognition to verify that the passenger is the passport holder, has an authentic, valid passport and is authorized to enter the country. Fingerprint verification is also provided to further enhance security as needed.

With an average processing time of only 20 seconds, this process enables eligible passengers to use self-service facilities to reduce wait times and optimize passenger flow through the airport.
The ABCGates at departures and arrivals see more than 2,000 passengers a day clear immigration at the airport.

“The new technology has helped improve the passenger experience at Naples Airport by speeding them through immigration while ensuring that we meet the highest security standards at Italy’s borders,” said Alessandro Fidato, Director of Infrastructure & Operations at Naples International Airport. “The ABCGates are really a win-win technology for airports.”

Dave Bakker, SITA President, Europe, said, “We continue to work with airlines, airports and government agencies around the globe to provide the best-in-class self-service border technology. Through the use of biometrics, we are able to enhance the passenger experience by providing a swift passage through immigration while adhering to the highest possible security standards.”

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