AirAsia introduces smartphone registration for its biometric boarding system

AirAsia Group has introduced a smartphone registration system to make it easier for passengers to take advantage of biometric boarding for domestic flights. The Fast Airport Clearance Experience System (FACES) is a facial recognition-based boarding system owned and operated by AirAsia, with the purpose of creating a seamless travel process for guests. Passengers previously had to register their face at a kiosk located in the check-in counter area.

AirAsia Group CEO Tony Fernandes introduced the feature in a tweet saying that once a passenger registers their faces and passport information on the AirAsia mobile app, and after a one-time verification by AirAsia ground staff, they can walk through AirAsia gates for domestic flights without using a boarding pass ever again.

FACES is currently available for flights departing Senai International Airport and is restricted to adults aged 18 and above.

Trials of new biometric systems are launching and continuing at several airports around the world, as airports and airlines seek to increase automation to speed up identification processes. According to new research from Acuity Market Intelligence the number of biometric touchpoints at airports will increase by 27 percent CAGR between this year and 2022.

Article Topics

airports  |  biometrics  |  facial recognition  |  Malaysia  |  passenger processing