Finnair deploys Vision-Box biometric boarding technology at LAX

Finnair deploys Vision-Box biometric boarding technology at LAX

Vision-Box announced today that Finnair has been using its contactless biometric self-boarding solution at Los Angeles Airport for a flight from LAX to Helsinki Airport since last month. Vision-Box biometric eGates enable passengers to board flights using facial recognition instead of passports or boarding passes.

The biometric self-boarding solution is based on the Vision-Box Traveler flow orchestration platform and has been trialed for use in the U.S. Biometric Exit program since 2017 through a partnership between Vision-Box, Los Angeles World Airports Authority and the U.S. Customs and Border Protection.

“Biometrics have great potential in enhancing both customer experience, speed and security,” explains Sami Suokas, ground experience manager for Finnair. “Customer feedback was very positive, and we are looking forward to having more stations to utilize biometrics in the future – including our home hub Helsinki Airport, where we plan to start biometrics tests with the airport operator Finavia and Vision-Box.”

“This comprehensive platform connects passengers and all other journey actors together, within a productive trusted identity ecosystem,” adds Miguel Leitmann, CEO and founder of Vision-Box. “It relies on and is an enabler of unprecedented quality of biometric data and facial recognition matching performance. That’s what makes it so fast, accurate and secure at the same time. The result is a hassle-free experience for passengers at boarding – or possibly at any other check point. Having Finnair onboard was a straightforward process and one more confirmation that biometrics is becoming the new normal.”

Lufthansa and British Airways have also trialed Vision-Box biometric boarding at LAX.

The Department of Homeland Security says Biometric Exit is mandated by USA Patriot Act and Illegal Immigration Reform and Immigrant Responsibility Act statutes, but Senators have called for the program’s roll out to be delayed while privacy and legal concerns are addressed, and CBP recently revealed it is not able to assess whether its biometric systems include any racial bias.

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