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Avigilon launches updated enterprise facial biometric software with ‘appearance alerts’

Avigilon launches updated enterprise facial biometric software with ‘appearance alerts’

Avigilon has launched ‘appearance alerts’ to its artificial intelligence-powered facial recognition video management software to help commercial organizations identify people of interest in enterprise settings.

The new Motorola Solutions subsidiary’s Avigilon Control Center (ACC) 7.4 includes the capability to identify individuals based on a secure, controlled watch list created and maintained by authorized users at the customer organization. Working with Avigilon cameras licensed for facial recognition, ACC software alerts security personnel to determine whether further investigation or action is necessary, according to the company announcement.

“Our latest ACC software delivers substantial benefits to our commercial customers by offering facial recognition technology in a secure and controlled manner,” says John Kedzierski, senior vice president of Video Security Solutions for Motorola Solutions. “The appearance alerts capability enables our customers to move from a reactive approach – staring at a wall of video feeds where critical information can be easily missed – to a proactive approach that brings important information directly to authorized users so they can make better-informed decisions.”

Kedzierski also notes that the software is a tool for the ‘human in the loop,’ rather than a decision-maker in its own right.

The new offering reflects Motorola Solutions’ commitments to responsible AI use and respect for privacy rights, with built-in compliance controls including audit logs, data retention period specification, and records verification or deletion on demand. All data is locally hosted and owned by the customer.

The data used to train Avigilon’s AI is also thoroughly evaluated for quality and diversity to ensure accuracy and consistent performance, the company says.

It was reported in 2018 when Motorola made its takeover offer that Avigilon’s biggest competitor is Hikvision, which along with other camera and facial recognition suppliers from China is now restricted from participation in the U.S. market.

Avigilon will demonstrate ACC 7.4 at Intersec 2020, January 19 to 21, 2020, in Dubai.

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