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Smart Engines and Innovatrics expand document recognition and onboarding services in Eastern Europe


identity document and smartphone

Citibank has chosen AI document recognition technology developed by Smart Engines to verify client documents in Russia, the company announced.

Supporting more than 1,200 identity documents from 210 countries, the solution will be integrated with the internal accounting system, online banking and mobile applications to automate customer service processes. The solutions developed by Smart Engines ensure data privacy and are compliant with data protection laws and regulations, the company says. All information is processed on the user’s device, so there is no risk for the data to be shared with third-party services.

Deep sparse discrete neural networks and visual intelligence technologies ensure recognition speed and precision for documents in photographs, scans, and real-time videos. The OCR service is compatible with over 40 languages including handwritten Chinese, Korean, and Japanese symbols, Armenian and Georgian.

Smart Engines’ document recognition technology has also been chosen by Azerbaijani insurance broker Odlar Yurdu, developer of online multi-functional insurance application SigortApp.

Customers can use SigortApp to collect treaty-based insurance services such as property insurance for vehicle or real estate, travel, health, and life insurance, while Smart Engine’s computer-based recognition technology will identify them by processing the personal information in government IDs. For identification, the user has to place either the document in front of their mobile device’s camera or a picture. By automating the insurance application and collection process, everything takes less than three minutes.

“When working on the app’s functionality, we were guided by the principle of making it ‘Simple and Affordable’. Identification and contract filling are two very important steps, not only from the correctness of the entered data point of view, but also the impression that the process will give to our clients, which will affect the future communication,” said Ramil Abdulaev, Odlar Yurdu Executive Director, in a prepared statement. “Thus, the process automation is aimed at minimizing possible errors during the personal data entry. Smart Engines solutions fully meet our needs, providing the necessary speed and accuracy of recognition. The introduction of recognition technology into our application makes it truly advanced and unprecedented on the national market.”

“Simply designing an application is not enough today – it is important to also make it convenient, intuitive, fast, and safe. We are doing everything possible to make sure are technologies provide secure personal data processing and help our customers become industry leaders by offering truly innovative high-quality recognition technologies,” said Smart Engines CEO, Candidate of Technical Sciences Vladimir Arlazarov, in a prepared statement.

Innovatrics adds Cyrilic alphabet support for digital onboarding

Innovatrics has added Cyrillic alphabet support for its optical character recognition (OCR) feature in the digital onboarding toolkit, the company announced. The move opens up Innovatrics’ biometric and identity management technologies to partners and customers in Russia and several European countries where the main languages are written in Cyrillic.

The system only requires four high resolution images to read and learn a new ID, written in either Latin or Cyrillic script. The onboarding process is user friendly and frictionless, as the AI-enabled OCR automatically identifies and collects document information, and reads the Machine Readable Zone (MRZ). OCR performance is not affected by low-quality images. The system can read new IDs even if they have production errors.

Innovatrics Digital Onboarding Toolkit supports NFC technology for data extraction and enhanced onboarding security. Customers with devices equipped with NFC readers can leverage NFC technology for data extraction. The NFC chips record face images and data required to validate IDs, but users will have to submit their date of birth, of expiry and document ID number.

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