OneVault launches Secure Citizen biometric digital identity platform for remote onboarding
OneVault has released Secure Citizen, a multi-factor biometrics-backed digital identity solution in partnership with the South African Fraud Prevention Service (SAFPS), the company announced.
The identity management platform is working with Contactable to enable remote onboarding through multiple channels and confirm identity through a mix of third party-data, including biometrics. Secure Citizen also ensures KYC compliance in the digital transformation process.
With face and voice biometrics running in the background of every transaction, users can experience a frictionless digital onboarding process to create a digital identity, explained Shaun Strydom, CEO of Contactable. An AI platform runs biometric comparisons and can also use multi-factor authentication consisting in a combination of biometric algorithms ranging from face and voice to palm and print. Secure Citizen can onboard users through various channels such as SMS, WhatsApp, website and mobile applications.
“The digital and low-touch economy (social distancing) is a reality and it is here to stay. COVID-19 has further accelerated this transformation. Customers can now exercise choice. They want control back of their identity, personal information, and consents. Further, they want the freedom to engage in the digital economy through technology they can trust,” Strydom said. “Secure Citizen has been designed to address these realities through a fully federated identity as-a-service platform that manages the customer identity lifecycle to reduce identity fraud while also simplifying the compliance and processes needed to service the customer by corporates across multiple ecosystems.”
Secure Citizen identity management platform mitigates identity and reduces fraud risks. With every contact, the consumer’s identity can be verified.
Manie van Schalkwyk, Executive Director of the SAFPS, added that “Clients will be purchasing a platform that will enable them to onboard consumers digitally by using the consumer’s biometrics which are seamlessly checked through multiple third-party sources – including the Department of Home Affairs. This will give them the security that they are dealing with the correct consumer and not a fraudster from account origination stage. This peace of mind will be carried right through the life cycle of the interaction with the consumer.”
In April, OneVault and SAFPS partnered to roll out LumenVox passive voice biometrics and fraud scanner authentication platform in call centers and establish a centralized fraud database in the country.