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Solus Connect partners to bring biometric authentication platform to Latin America

Russian bank expands Nice voice biometrics use
Categories Access Control  |  Biometrics News
Solus Connect partners to bring biometric authentication platform to Latin America

A pair of biometrics providers have announced partnerships to boost cybersecurity and fight fraud, with Solus Connect partnering to bring its platform to Latin America and Nice signing up a large bank for its call center services.

Singapore-based Solus Connect has partnered with Columbia-based venture capital studio Latin Leap to deliver its platform, which replaces tokens and passwords with biometrics like 3D face authentication and machine learning behavioral analysis tools through passive device monitoring, to countries in Central and South America.

The platform will be pitched to enterprises and institutions to deploy trusted and user-friendly authentication for customers and employees.

The companies note that Brazil, Mexico, Columbia and Argentina, the four largest economies in the region, are relatively vulnerable to cyberattacks.

“As the need for more robust cybersecurity solutions in Latin America is accelerated by Covid-19, I believe that the Solus Connect platform will usher in a new standard of authentication that can help tackle cybercrime in the region,” says Stefan Krautwald, general partner of Latin Leap. “With its comprehensive biometric authentication process and device monitoring, Solus Connect is well positioned to enhance trust and security in the region and we are proud to accompany the team on its growth path.”

Solus Connect claims that its liveness vendor is the only global solution to pass Level 1, 2 and 3 spoof detection testing from iBeta, though iBeta’s website does not list any confirmation letters for Level 3 testing. iBeta confirmed to Biometric Update in an email that it has not evaluated any liveness technology against a Level 3 PAD standard.

Nice voice biometrics deployed by Alfa-Bank call center

Alfa-Bank Russia has implemented Nice’s Real-Time Authentication solution for seamless instant customer verification through voice recognition.

The Nice RTA passive voice biometric solution includes Proactive Fraudster Exposure and Watch List checks, and confirms customer identity within seconds, according to the announcement.

“The introduction of voice biometrics in our call center significantly enhances the security of many operations,” said Olga Aslamova, head of the Remote Client Support Department at Alfa-Bank. “This is especially important at a time when most clients prefer to receive all services remotely. If a client has passed a biometric impression with us, then even a compromise of the codeword – and scammers are good at stealing such information from clients – will not put a person’s money at risk.”

Alfa-Bank is the largest private universal bank in Russia, with 550,000 business and 16 million personal banking customers. The bank announced the adoption of Nice Nexidia Analytics and Nice Quality Central to its services this year as part of a move to modernize its communication channels.

Updated reference to Solus’ liveness vendor October 22, 2020 at 11:15 am and with iBeta response at 1:42 pm.

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