NICE launches application to give contact center agents more real-time fraud data and control
NICE has announced the launch of a real-time compliance and authentication application, which expands on the information provided by its…
NICE
Vietnamese bank selects NICE voice biometrics technology for fraud prevention
NICE announced today that a bank in Vietnam has chosen its Real-Time Authentication (RTA) and fraud prevention solution to secure…
NICE to showcase voice biometrics and present on improving customer experience at Call Center World
NICE will present a seminar on improving customer experience with data analytics at the upcoming Call Center World (CCW) 2019…
NICE voice biometrics to secure voice channel for Swiss bank customers
Swiss retail financial institution PostFinance has integrated voice biometrics with NICE Real-Time Authentication (RTA) with its call center operations to…
NICE launches machine learning fraud exposure capability for contact centers
NICE has revealed a new Proactive Fraudster Exposure capability based on machine learning technology for its Real-Time Authentication (RTA) voice…
Omilia voice biometrics added to NICE CXexchange marketplace
NICE inContact has added the Omilia conversational technology stack to its CXexchange marketplace to provide speech-enabled virtual assistants and AI…
NICE
NICE (stock info) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to…
NICE recognized by Opus as leader in biometric authentication, fraud detection
NICE has been recognized by Opus Research as one of the top tier vendors in both authentication and fraud detection…
Indonesian bank introduces NICE voice biometrics solution for customer authentication
Permata Bank is the first domestic bank in Indonesia to introduce voice biometrics as part of its customer authentication protocol….
NICE launches real-time fraud prevention voice biometrics solution
NICE Systems announced it has launched a real-time fraud prevention solution, which enables contact centers to detect and prevent fraud…
