NICE

 

NICE launches application to give contact center agents more real-time fraud data and control

NICE has announced the launch of a real-time compliance and authentication application, which expands on the information provided by its…

 

Vietnamese bank selects NICE voice biometrics technology for fraud prevention

NICE announced today that a bank in Vietnam has chosen its Real-Time Authentication (RTA) and fraud prevention solution to secure…

 

NICE to showcase voice biometrics and present on improving customer experience at Call Center World

NICE will present a seminar on improving customer experience with data analytics at the upcoming Call Center World (CCW) 2019…

 

NICE voice biometrics to secure voice channel for Swiss bank customers

Swiss retail financial institution PostFinance has integrated voice biometrics with NICE Real-Time Authentication (RTA) with its call center operations to…

 

NICE launches machine learning fraud exposure capability for contact centers

NICE has revealed a new Proactive Fraudster Exposure capability based on machine learning technology for its Real-Time Authentication (RTA) voice…

 

Omilia voice biometrics added to NICE CXexchange marketplace

NICE inContact has added the Omilia conversational technology stack to its CXexchange marketplace to provide speech-enabled virtual assistants and AI…

NICE

NICE (stock info) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to…

 

NICE recognized by Opus as leader in biometric authentication, fraud detection

NICE has been recognized by Opus Research as one of the top tier vendors in both authentication and fraud detection…

 

Indonesian bank introduces NICE voice biometrics solution for customer authentication

Permata Bank is the first domestic bank in Indonesia to introduce voice biometrics as part of its customer authentication protocol….

 

NICE launches real-time fraud prevention voice biometrics solution

NICE Systems announced it has launched a real-time fraud prevention solution, which enables contact centers to detect and prevent fraud…

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