Nuance Communications

 

UK tax agency voice biometric database surpasses 7 million but 160,000 opt out

More than 2 million voiceprints have been added to the database of the UK’s tax agency since June, but more…

 

Kennebunk Savings deploys Nuance voice biometrics to streamline customer authentication

Kennebunk Savings is the latest banking institution to deploy Nuance Communications’ voice biometrics technology to streamline customer authentication and reduce…

 

Nuance to provide voice biometrics for largest bank in Ireland

Ireland’s largest bank is deploying Nuance Communications’ voice biometrics to its Contact Center to make customer service access more seamless…

 

Queensland government agency deploys Nuance conversational AI for virtual assistant

The Queensland Treasury’s Office of State Revenue (OSR) has deployed conversational AI technology from Nuance for its self-service virtual assistant…

 

Nuance to focus on conversational AI, cloud solutions; sells document imaging division

Nuance Communications has signed a definitive agreement to sell its Document Imaging division to Kofax, Inc., enabling Nuance to focus…

 

Nuance reporting Q4, fiscal 2018 results November 19

Nuance Communications will release results for its fourth quarter and full year fiscal 2018 after the market close on Monday,…

 

Lloyds Banking Group deploys Nuance voice biometrics

Lloyds Banking Group and biometrics and conversational AI expert Nuance Communications announced today their collaboration on a secure voice biometrics…

 

Nuance AI powers new auto assistant, customer engagement services as smart TV platform reaches milestone

Nuance Communications has announced a service using artificial intelligence to predict customer requests and enable businesses to proactively offer personalized,…

 

Deutsche Telekom deploys Nuance’s voice biometrics solution

Nuance Communications today announced that Deutsche Telekom has deployed Nuance’s voice biometrics solution to authenticate subscribers calling the customer service…

 

Nuance biometric authentication suite saves multinational bank $24 million in three years

A Fortune 100 multinational bank has saved $24 million over three years in avoided fraud incidents and operational savings by…

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