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MorphoTrust USA transitions TWIC to Universal Enrollment Services


MorphoTrust USA has announced that it has achieved Final Operational Capability for transition of the TSA’s TWIC enrollment operations to the TSA’s new Universal Enrollment Services.

Specifically, MorphoTrust has transitioned 147 centers and is processing enrollments and registrations for the program, which involves the capture of biometric and biographic data.

MorphoTrust has been the prime contractor for UES since 2012. The transition of the program began in April and has included new hardware and software, staff training and improved call center support.

“While our ultimate goal is to provide the most secure solution to support TSA in its efforts to protect our nation, we are also providing a solution that is more accessible and convenient for transportation workers,” MorphoTrust CEO Bob Eckel said. “We expect MorphoTrust’s support of TWIC will improve transportation workers’ experience with this TSA program.”

According to the company, at its peak, the UES has been projected to provide enrollment services to approximately 750,000 applicants each year, which includes the surge of TWIC holders whose current TWICs are expiring.

Reported previously, the TWIC program was recently slammed by Deferal auditors, saying that despite a decade of work, the administration had still not developed a reliable system to control port access with biometrics.

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