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CO-OP Financial Services adds biometric security to mobile banking app

CO-OP Financial Services has released Mobile Banking 3.0, the company’s new mobile banking app with new security features including Touch ID authentication capabilities.

Available for the CO-OP Mobile custom-branded credit union app and the Sprig by CO-OP turnkey mobile banking app, Mobile Banking 3.0 upgrades include Touch ID authentication and expanded payment options that make transactions fast, secure and seamless for members on the go.

“Top of mobile is top of wallet today as consumers expect to be able to manage their money 24/7,” said Todd Clark, president and CEO of CO-OP Financial Services. “P2P payments specifically are growing by nearly 50 percent year over year, making it critical for credit unions to offer leading-edge technology in this space. CO-OP’s Mobile Banking 3.0 serves today’s digitally-minded consumers with a suite of advanced tools that deliver the speed, convenience and security they require.”

Touch ID fingerprint authentication ensures more secure transactions, as well as eliminates the need for passwords, making mobile payments fast and easy for members.

The app also offers push notifications for scheduled payments, which automatically notify members when transfers are completed.

These notifications can be set for any payment generated in CO-OP Mobile or Sprig, including processing and delivery tracking of RealPay by CO-OP immediate P2P payments.

The release of Mobile Banking 3.0 also brings along scheduled transfer options for RealPay payments made within both CO-OP Mobile and Sprig, which allow members to schedule daily, weekly and monthly transfers from their smartphone.

“What members expect today digitally has been shaped by tech giants like Google, Apple, Facebook and Amazon,” said Clark. “CO-OP is a digital-first organization, and Mobile Banking 3.0 technology is built on our digital infrastructure. In addition to providing a superior mobile experience for members, our mobile banking apps connect credit unions into our digital ecosystem, making it easier for them to offer CO-OP Shared Branching and other services to members.”

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