Erste Group’s multi-country onboarding built for local compliance

Erste Group, one of Central Europe’s largest banking groups, wanted to introduce a secure digital onboarding experience for its George digital banking platform. George has around 11 million users across multiple markets, with plans to expand further, including a launch in other countries. Erste needed a solution that could be rolled out quickly and adapted to local regulatory, legal and compliance requirements across countries and channels.

Innovatrics provided:

– New digital customer acquisition channel unlocked
– Assisted in-branch onboarding, reducing customer wait times
– A unified onboarding toolkit configurable per market to meet local regulatory and risk requirements

Learn more here.

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banking  |  biometrics  |  case studies  |  identity verification  |  Innovatrics  |  onboarding