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YVR expands line of BorderXpress kiosks to meet Canadian border requirements


Vancouver International Airport (YVR) has expanded its line of self-serve border control solutions, BorderXpress, to meet the requirements of Canada Border Service Agency’s (CBSA) new Primary Inspection Kiosk (PIK) program.

The move comes a month after reports that major Canadian airports would be implementing facial recognition technology in the coming months as part of CBSA’s new traveller screening program.

The PIK program expands the use of border kiosks at Canadian airports, as well as provides new self-service options to a greater population of incoming international travelers.

“Border clearance kiosks are the way of the future and we applaud the CBSA’s continued efforts to expand the use of kiosks to reduce border wait times while meeting evolving security needs,” said Craig Richmond, president and CEO of Vancouver Airport Authority. “Not only do our BorderXpress solutions provide a modern and efficient experience for our passengers, they are also a smart choice for airports and government, as they help to reduce overall operating costs and free up border officers to focus more closely on enforcement and intelligence efforts.”

YVR will roll out 90 new PIK-configured BorderXpress kiosks this spring, extending the automated border clearance process to the majority of incoming international travelers.

Using the new kiosks, travelers will scan their travel documents, complete their declaration and verify their identity using facial recognition technology before interacting with a CBSA officer for final inspection.

The expedited security process will significantly cut down the amount of time spent with the CBSA officers and reduce overall processing times.

In addition, the new BorderXpress kiosks will help YVR meet its goal of processing 25 million passengers by 2025 while providing seamless customer experiences.

As part of the CBSA’s objective to update the border entry process for travelers, BorderXpress PIK technology will now handle the declaration function with travelers conducting paperless declarations directly at the kiosks.

Travelers can save even more time by completing their declaration in advance using the eDeclaration (Beta) mobile app, and scanning their quick response (QR) code at a BorderXpress kiosk upon arrival.

Developed by YVR’s Innovative Travel Solutions, BorderXpress is marketed to international airports around the world.

There are currently more than 1,050 kiosks in use at 34 airport and seaport locations, which have processed over 100 million passengers.

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