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Utopia.AI

Website: utopia.ai

utopia.AI is changing the way commercial liaisons between clients and providers are handled allocating value to each second of human work. Traditional customer relationship management (CRM) and contact centers gain added value and improved efficiency through the optimisation of the work carried out by call center agents. Our portfolio of services transforms an agent’s roll to that of exclusively supervision and correction.

Explaining Biometrics

 

Explainer: Signature Recognition

Biometrics Research Group, Inc. defines signature recognition as a behavioural biometric that identifies an individual on the basis of their…

 

A primer on voice biometrics

This is a guest post by Steve Hoffman, CEO of SayPay Technologies, Inc. Overview Speech recognition services like Apple’s Siri…

 

Explainer: Mobile Biometrics

Mobile biometrics refers to the deployment of biometric authentication methods on mobile devices such as smartphones and tablets. Use cases…

 

Explainer: Verification vs. Identification Systems

Biometrics are used for different purposes, but they are generally part of either a verification system or an identification system….

 

What is Fingerprint Identification?

Fingerprint identification is one of the most well-known and publicized biometrics. Because of their uniqueness and consistency over time, fingerprints…

 

Explainer: What is Biometric Identification?

Biometric technologies use physical characteristics, such as voice tone or hand shape, to identify people automatically. Behaviors, such as handwriting…

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Explaining Biometrics