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Utopia.AI

Website: utopia.ai

utopia.AI is changing the way commercial liaisons between clients and providers are handled allocating value to each second of human work. Traditional customer relationship management (CRM) and contact centers gain added value and improved efficiency through the optimisation of the work carried out by call center agents. Our portfolio of services transforms an agent’s roll to that of exclusively supervision and correction.

Explaining Biometrics

 

Bank call centers using voice verification

Call centers need to be able to quickly response to issues such as false identification and fraud since more and…

 

What is Fingerprint Identification?

Fingerprint identification is one of the most well-known and publicized biometrics. Because of their uniqueness and consistency over time, fingerprints…

 

Explainer: Speaker Recognition

Speaker, or voice, recognition is a biometric modality that uses an individual’s voice for recognition purposes. (It is a different…

 

Explainer: Facial Recognition

Biometrics Research Group, Inc. defines facial recognition as technology that measures distances between specific parts of a person’s face as…

 

Explainer: What is a Biometric Screening?

A biometric screening is an important component of a comprehensive health and wellness program wherein corporations measure their employees’ blood…

 

A primer on voice biometrics

This is a guest post by Steve Hoffman, CEO of SayPay Technologies, Inc. Overview Speech recognition services like Apple’s Siri…

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Explaining Biometrics