Eckoh receives USPTO Notice of Allowance for voice biometrics on phone payments patent

Secure payment products and customer contact solutions provider Eckoh has been notified by the US Patent and Trademark Office that it will be awarded a patent for its concept for improving security of phone payments.

Eckoh’s new process uses both voice biometrics to authenticate a caller, and a phone ‘footprint’ to authenticate the caller’s mobile device. The dual authentication process increases the merchant’s confidence that the caller genuinely is the cardholder.

The company says it is working with global industry partners to bring this new dual authentication transaction process to market.

Last month, Opus Research released a new report addressing some of the fears and myths surrounding the use and deployment of voice biometrics.

Article Topics

biometrics  |  call centers  |  fraud prevention  |  patents  |  voice biometrics