NEC America’s Biometric Center of Excellence certified to ISO quality management standard
The Biometric Center of Excellence in Rancho Cordova, California, run by NEC Corporation of America’s Advanced Recognition Systems division has won ISO 9001:2015 certification for its Quality Management Systems (QMS) framework.
The certification was awarded by National Quality Assurance (NQA), one of the world’s leading ISO management registrars, according to the announcement by NEC America.
“NEC is committed to delivering the highest level of quality to its customers, and this certification reaffirms that commitment,” comments NEC Corporation of America’s Senior Vice President of Advanced Recognition Systems Raffie Beroukhim. “While the process to obtain ISO certification was extremely rigorous, it doesn’t end there. NEC will continue to improve processes to ensure we are consistently exceeding the quality expectation and requirements for our customers.”
The ISO certification confirms the company’s capabilities in developing and integrating biometric identification solutions for law enforcement and public safety agency customers. The processes, staff, and locations complying with the standard are three critical attributes among those used to set the scope of the QMS certification, NEC America says, which informs customers and the industry about the specific area the certification pertains to.
The project development lifecycles of NEC’s Multi-Modal Identification System (MBIS), which directly relate to its Integra ID and NeoFace Biometric Identification Platforms are now certified to ISO 9001:2015.
“NEC is proud of this accomplishment and the quality we provide to our customers,” says Mark Ikeno, president and CEO of NEC Corporation of America. “At NEC we value the process of continual improvement and always strive to raise the bar higher for our customers to deliver best-in-class biometric solutions.”
ISO 9001:2015 is the world’s most widely used QMS standard, according to the announcement, and was achieved through a stringent evaluation procedure which included external and internal audits, risk and change management, and evidence-based decision making. The certification was awarded without a non-conformity being noted in the audit, which NEC says is a testament to its dedication to the process.
NEC received commendations as part of its final certification audit for exceeding the standard in two areas. The company defined and validated a cross-functional organization to help with customer satisfaction and risk, and the audit praised its critical self-evaluation and improvement process.
NEC America also recently launched a Federal Customer Experience Center in Arlington, Virginia, to demonstrate its biometrics and other products for government customers.