TRUSTID

 

Multifactor authentication slowly entering call center plans

The number of contact center decision makers planning to replace knowledge-based authentication (KBA) with new technologies for multifactor authentication has…

 

TRUSTID launches call center authentication service based on phone network forensics

Pre-answer caller authentication service provider TRUSTID has launched its IDENTIFIER software-as-a-service (SaaS) product for call centers to enable effective customer…

 

Nuance and TRUSTID to provide voice biometric solution to contact centers

Nuance Communications announced that it has partnered with contact center authentication technology firm TRUSTID to provide an effective customer authentication…

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