FB pixel

Onfido facial and document recognition onboarding platform launches to Salesforce AppExchange


Onfido has announced the launch of its remote onboarding platform on the Salesforce AppExchange to bring its document and facial verification tool to the CRM giant’s Financial Services Cloud and other customers.

Onfido uses machine learning technology to enable users to confirm their identity with a photo of an identity documents and a “live” selfie, protecting access to online services. The technology performs automated checks on 600 documents from 192 countries, and is used by 1,500 customers globally, the company says.

“Over the last few years, there has been increasing regulatory pressure on financial services” explains Onfido CEO and co-founder, Husayn Kassai. “But as they continue the migration online, the processes for addressing that regulatory requirement are struggling to keep up. Outdated CDD processes mean the burden is often borne by the end-user, up to 40% of whom drop out of onboarding processes due to poor UX. Now, retail banks are able to offer a seamless onboarding experience to their users, while easily meeting and maintaining visibility over their compliance processes.”

The new integration allows Salesforce Financial Services Cloud customers to verify their customers’ identities and provides a clear audit trail in Salesforce to assist regulatory compliance.

“Our vision is to unify an ecosystem of leading financial services technology partners,” says Salesforce SVP and GM of Financial Services Rohit Mahna. “By partnering with leading FinTech trailblazers like Onfido, we’re able to extend the capabilities of our platform and put customers at the center of these new experiences.”

Onfido recently appointed several new executives and raised $30 million in a funding round in September.

Article Topics

 |   |   |   | 

Latest Biometrics News


Biometric ID cards remain foundational, but don’t count out fingerprint smart cards

Biometric national ID cards top the most-read news of the week on Biometric Update, between a contract in Cameroon for…


DHS and TSA adjust digital strategies with biometrics, facial recognition

U.S. government agencies are adapting in real time to a digital landscape transformed by AI, identity fraud, deepfakes and biometric…


Finger vein biometrics from Global ID deployed in Namibia’s fight against HIV

A new application of Global ID’s finger vein biometrics to help reduce HIV Infections among vulnerable young people is launching…


Bill allowing biometric age verification for booze sales moves to Missouri Senate

The Maryville Forum reports that Missouri retailers could soon perform age verification using biometric methods such as facial recognition or…


Victorians sign up for mobile driving licenses in droves but let down at the pub

Victoria reports 200,000 people signing up for mobile driving licenses (mDLs) within the first 48 hours of their introduction this…


Retail biometrics queues up from shopping malls to quick serve restaurants

Despite skepticism among American consumers, biometric payments in retail are about to have a moment, according to some experts. These…


Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Most Read This Week

Featured Company

Biometrics Insight, Opinion

Digital ID In-Depth

Biometrics White Papers

Biometrics Events