Macy’s sued for allegedly violating biometric privacy with Clearview AI use

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Macy’s use of Clearview AI’s face biometrics violated Illinois’ Biometric Information Privacy Act (BIPA), according to a proposed class action suit filed in Chicago federal court and reported by BNN Bloomberg.

The suit alleges that Macy’s used Clearview’s facial recognition to identify shoppers using images from security cameras, violating BIPA’s informed consent requirements. Clearview is not named as a defendant in the suit.

Macy’s was among several large retailers alleged to have used Clearview’s technology in reporting by BuzzFeed and the New York Times. Macy’s is alleged to have used the app for more than 6,000 searches.

The filing from plaintiff Isela Carmine says that Macy’s profited from the use of stolen data by using the app to “stalk or track” customers, and violated customer privacy. The suit Carmine v. Macy’s, 20-cv-04589 is being heard in the Northern District of Illinois by Judge Marvin Aspen.

Other large retailers including Home Depot have been sued under BIPA over allegations involving their security cameras and loss prevention systems.

A formal complaint was recently filed against Clearview in France, alleging GDPR violations, and the company is also facing its own BIPA suits.

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