FB pixel

Quebec lawyer plans biometric data privacy lawsuit against ecommerce app Temu

Quebec lawyer plans biometric data privacy lawsuit against ecommerce app Temu

Concerns have been raised by Montreal lawyer Andrea Grass regarding the privacy and security practices of Temu. Grass has alleged that the Chinese company has been collecting biometric information from their customers without proper authorization. This includes facial recognition patterns, fingerprint data, and voice recognition details.

Maude Samson, a senior consultant at National Public Relations, states that the complaint against Temu is based on a report by short-seller Grizzly Research. However, Samson has also noted that the report is speculative and suggests that the allegations may not have a solid factual basis.

During an interview with CTV News, Andrea Grass emphasizes on the complex corporate structure of the involved entities. The defendant, WhaleCo, operates in both Boston, U.S. and British Columbia, Canada, and is a subsidiary of PDD Holdings Inc. – a Chinese company with a significant corporate presence in Ireland.

The global reach of these organizations adds to the complexity of the matter, as varying legal systems, data protection regulations, and corporate laws are in place across different jurisdictions.

“Earning and keeping the trust of our users is our top priority, so we hold ourselves to the highest privacy and security standards,” Temu told CTV News.

The Quebec class action seeks to represent all residents of Quebec who have used the Temu application, either by downloading it directly or through electronic communications.

In addition to collecting biometric information, Grass claims that Temu has been gathering geospatial data to track a user’s location history, which is not relevant to online shopping.

“When it comes to the actual collection and use of data, we follow the principle of minimality, meaning we only collect and use data necessary for specific, justified scenarios,” replied Temu in a statement shared with the news outlet.

During the interview, Grass suggested that the Temu system may seek permissions for certain data; however, it does not explicitly request consent for the collection of sensitive biometric data. In such instances, companies are expected to maintain transparency regarding their data collection practices.

“We are committed to collaborating with various stakeholders to identify and address vulnerabilities, increasing the transparency of security testing, and ensuring the safety of our businesses and customers,” Temu continues.

Temu demonstrates its privacy and security standards through its partnership with HackerOne. This collaboration provides a bug bounty program, incentivizing ethical hackers to identify and report potential security vulnerabilities in Temu’s systems.

To further improve security, Temu implemented two-factor authentication in November 2023.

“At Temu, safeguarding privacy and maintaining transparency in our data practices are core values,” the company says.

Related Posts

Article Topics

 |   |   |   |   |   | 

Latest Biometrics News


Challenges in face biometrics addressed with new tech and research amid high stakes

Big biometrics contracts and deals were the theme of several of the stories on that drew the most interest from…


Online age verification debates continue in Canada, EU, India

Introducing age verification to protect children online remains a hot topic across the globe: Canada is debating the Online Harms…


Login.gov adds selfie biometrics for May pilot

America’s single-sign on system for government benefits and services, Login.gov, is getting a face biometrics option for enhanced identity verification…


BIPA one step closer to seeing its first major change since 2008 inception

On Thursday, a bipartisan majority in the Illinois Senate approved the first major change to Illinois Biometric Information Privacy Act…


Identity verification industry mulls solutions to flood of synthetic IDs

The advent of AI-powered generators such as OnlyFake, which creates realistic-looking photos of fake IDs for only US$15, has stirred…


Idemia discusses faster police operations, improved outcomes with livescan biometrics

Biometrics, and fingerprints in particular, have long been one of the pillars of forensics work performed by police and crime…


Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Most Read From This Week

Featured Company

Biometrics Insight, Opinion

Digital ID In-Depth

Biometrics White Papers

Biometrics Events