Friction vs Fraud: How much security is too much?

Every step that catches a fraudster also pushes a legitimate customer toward the exit. And in 2026, the stakes on both sides have never been higher. Synthetic identity is the fastest-growing fraud vector in consumer finance worldwide. AI-generated documents and deepfake selfies are now commodity products, sold at scale and tested against onboarding flows faster than most growth teams can ship a release.

Watch Shufti and a panel of fintech product, fraud, and compliance leaders debate where the line actually sits, why biometrics is the only onboarding step that reduces friction and fraud at the same time, and how leading programs globally are tuning by segment and signal rather than by policy.

What you’ll take away:

• Where conversion is really lost in consumer onboarding, and which steps cost more in approvals than they save in losses
• How fraud rings A/B test soft funnels, and what “well-placed friction” looks like in 2026
• How passive liveness, device-bound biometrics, and confidence-based step-up replace all-or-nothing gates
• A practical calibration playbook for product, fraud, and compliance owners

Watch the replay to see how leading teams are rebalancing the tradeoff, and explore Shufti’s fraud prevention solutions built for the calibration challenge ahead.

Article Topics

biometric liveness detection  |  biometrics  |  financial services  |  fraud prevention  |  Shufti  |  webinar