Pindrop launches call center customer instant authentication technology
Pindrop has launched a product for validating customer phone numbers even before the call arrives at the call center. Pindrop…
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Pindrop study shows enterprises plan to adopt voice technology despite security concerns
The number of businesses using voice technology to interact with customers is set to leap from 28 percent currently to…
Bank of the West to use Pindrop voice biometrics for fraud detection
Bank of the West will use Pindrop’s proprietary machine learning-powered voice biometrics technology for fraud detection as part of its…
Pindrop survey shows mixed public confidence in voice recognition
More than four out of five U.S. adults believe that there are benefits to using voice recognition for personal verification…
Pindrop to provide Phoneprinting for online retailer Shop Direct
Pindrop will provide its Phoneprinting technology to digital department store operator Shop Direct, Britain’s second largest pureplay online retailer, to…
PSCU blocks $1 million in fraud in one month using Pindrop technology
Credit union service organization PCSU announced that it is extending Pindrop’s call center authentication technology to all of its owner…
Pindrop launches voice recognition engine and solution to combine customer experience with security
Pindrop has launched a deep neural network-powered biometric engine, Deep Voice, which provides passive customer voice identification, and powers the…
Pindrop voice authentication solution certified by Amazon Connect
Amazon Web Services (AWS) has certified Pindrop’s fraud detection and authentication capabilities for use with Amazon Connect, enabling customers to…
