Syscom integrates CyberLink facial recognition tech in Ayuda service robot

CyberLink announced today that its FaceMe AI facial recognition engine is being integrated in Syscom Group’s third generation Ayuda service robot, enabling them to recognize people and detect information such as age, gender and emotions to improve the quality of customer interaction and service.

The Ayuda service robot is a combination of hardware, software, AIoT and big data technology that provides a wide range of innovative functions, including facial recognition, human detection, voice recognition, voice and video communication, and indoor navigation. Ayuda can be deployed in a variety of environments, such as retail shops, banks, hospitals and academic institutions.

FaceMe is powered by deep neural network algorithms, and has a true acceptance rate of 98.41 percent with a false acceptance rate of less than 10-6 (0.000001), as confirmed by the MegaFace Challenge. It provides cross-platform capabilities, supports Windows, Linux, Android, and iOS, and can be integrated into edge devices for customized applications.

“With the development of smart robots, computer vision is becoming a major technological trend, and within computer vision, facial recognition is by far the most important,” explains Dr. Jau Huang, CEO of CyberLink. “By integrating FaceMe, Syscom’s Ayuda service robot can effectively recognize human faces for enhanced humanlike interactions.”

“By integrating the FaceMe facial recognition engine, Syscom can now deploy Ayuda in institutions such as banks, police offices, hospitals and educational institutions in the near future,” added Chen-Wu Shao, Executive Director of Ayuda’s Smart Robot team.

The Ayuda service robot has been integrated in government and public service institutions in Taiwan, and shipment orders are underway to the Japanese market.

This year at CES, CyberLink demonstrated its FaceMe facial recognition technology in smart devices for retail, access control, and office systems.

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