Why combine customer identity verification and authentication?

Customer identity verification and authentication are often treated as separate processes, dealt with by separate teams and supported by separate systems.

Better orchestration of verification and authentication can deliver increased revenue, improved customer experience, lower operating costs, and reduced risk of fraud.

Topics covered in this webinar by Daon:

– Insights from our clients NatWest and BankID on customer identity verification and authentication
– The problems caused by a fragmented approach to verification and authentication
– How to understand the customer lifecycle
– The most common pain points during the customer lifecycle and how to address them
– How a consistent approach to verification and authentication throughout the entire lifecycle is possible – and more desirable

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Article Topics

Daon  |  identity authentication  |  identity verification  |  webinar