11911 Freedom Drive
Reston, VA 20190
The future of identity lives here.
Fast mobile authentication using your face, voice, or fingerprint? We helped invent that technology. And today, we’re building even faster, safer ways to help connect your customers to the services they love, in every channel, for life.
For over two decades and counting, we’ve been the global leader in biometric identity assurance, chosen to secure over a billion identities around the globe, and trusted by iconic brands like American Airlines, BNP Paribas, Experian, Hyatt, PNC, NatWest Group, and British Airways.
Nothing matters more than building lifelong connections with your customers. But the gaps between disparate identity systems can sever that connection, drive customers away, and introduce new avenues for fraud. In fact, one cybersecurity company estimates 50% of the security risk that organizations face stems from having multiple security vendors and products. Let’s close those identity gaps and strengthen the customer relationship every time, in every channel. For life.
Identity Proofing and Onboarding:
Slow, cumbersome identity proofing drives away new customers and damages your brand. But the right solution makes digital identity proofing a fast, safe, and seamless part of the onboarding process, so you’ll get lower abandonment rates and happier customers while maintaining full security and compliance. In mere minutes, you can verify and activate a new customer from anywhere, with a high degree of confidence and minimal friction.
Mobile and Web Authentication:
Your customers expect seamless online interactions, whether they’re using a native app or browser on a smartphone, tablet, or desktop computer. The key is placing your customer’s human identity at the center of every transaction through intelligent, adaptive biometrics. As technologies evolve, an open platform that orchestrates old and new biometric and non-biometric factors creates the strongest possible security while preserving a seamless authentication experience on any mobile or desktop device.
Contact Center Authentication:
As much as two-thirds of all fraud losses can be traced back to the contact center, despite a friction-filled experience for most customers. The culprit? Obsolete security measures (i.e., passwords and secret questions) that enable fraudsters, antagonize customers, and increase average handle times. But with smart, seamless voice biometrics, you can prevent fraud losses, contain more calls within an IVR system, reduce average handle time, and deliver better customer experiences from any phone, anywhere.
Remove the fear and uncertainty of COVID, and we can stop it from disrupting our daily lives. But an effective solution means more than just processing vaccine cards and lab tests. It means speed and efficiency, contactless delivery, security and privacy, platform flexibility and scalability, and real-time adaptability as local conditions evolve. By meeting these criteria, digital health wallets can help the world get back to safe, in-person experiences—in offices, hotels, arenas, and everywhere in between.
Today’s travel marketplace is a hodgepodge of legacy point solutions—hardly a seamless experience for the traveler. There’s a better way: a biometric “backbone” that puts the traveler at the center of every transaction, creating a global travel solution that’s seamless, touchless, and frictionless for airlines, airports, hotels, ride-shares, and other essential parts of the traveler’s journey. Not to mention increasing health, safety, and peace-of-mind in a post COVID-19 world.
Daon, Inc. Biometrics News
Daon will provide mobile biometric onboarding and authentication solutions to Tonik Digital Bank in Southeast Asia through its IdentityX platform,…
|Jan 30, 2020||
Digital Trusted Identity Services (DTIS) has appointed Former TSA leader and acquisition and procurement executive, Ronald Gallihugh, as Chief Operating…
|Jan 22, 2020||
Next Biometrics announced today that former Precise Biometrics CEO Håkan Persson will join its management team as Next Biometrics’ new…
|Jan 19, 2020||
Biometrics and digital ID in Africa: GenKey in Niger, Securiport in CAR, new reseller partner for Daon in SA
Heading into a new decade there’s a clear theme in Africa’s digital ID sphere: looming deadlines. First up is Tanzania’s…
|Oct 21, 2019||
African financial technology company Union Systems Limited (USL) will use IdentityX biometric technology from Daon to deliver cross-channel authentication and…
|Sep 18, 2019||
Daon has announced John Sanders has joined the company as President of Emerging Markets to lead the global expansion of…
|Sep 6, 2019||
Less common biometrics like finger vein and hand geometry recognition made more top headlines than usual this week, and governments…
|Sep 3, 2019||
Digitizing identity verification with biometrics and other technologies could save a typical bank €10 million (US$11 million) a year according…
|Jul 23, 2019||
Daon announced today the launch of IdentityX Digital Onboarding 2.0, a browser-based customer onboarding solution with features including intelligent anti-spoofing…
|Jul 9, 2019||
Daon and CTMS have signed a partnership agreement that enables CTMS to deliver KYC and onboarding solutions backed by Daon’s…
|Jul 3, 2019||
The Moroccan Interprofessional Pension Fund (CIMR) is launching a mobile application for its beneficiaries with facial biometric technology provided by…
|May 30, 2019||
Biometrics could make life easier for customers and the businesses providing services alike. Applications and platforms from established technology providers…
|Mar 26, 2019||
Daon has achieved certification for FIDO2’s server protocol, as well as for the UAF 1.1 server protocol and Android client…
|Mar 11, 2019||
Daon and Hong Kong-based eCommerce firm Tradelink announced the phase 2 deployment of the biometric authentication solution developed for Dah…
|Nov 14, 2018||
Daon and OneSpan announced they have each been named 2018 Mobile Biometrics Platform Awards Leaders by Javelin Strategy & Research….
|Oct 23, 2018||
Daon has partnered with customer experience (CX) focused consulting and technology company Avtex to improve contact center experiences for the…
|Oct 11, 2018||
Daon announced that Akbank has deployed Daon’s IdentityX facial recognition technology for mobile banking authentication. Akbank is the first bank…
|Oct 4, 2018||
Daon has signed a multi-year agreement with Capitec Bank of Stellenbosch, South Africa, that will see the two organizations collaborate…
|Sep 13, 2018||
New Zealand’s Privacy Commissioner has panned a plan to use date of birth as a way of authenticating online voters,…
|Aug 15, 2018||
New Zealand’s Department of Internal Affairs (DIA) has integrated the IdentityX biometric platform from Daon to its RealMe Now app,…
Daon, Inc. Industry Insights
Will current trends in biometric identity proofing and authentication reverse or accelerate? Where should businesses focus their investment dollars to…
Daon, Inc. White Papers
Industry analysts and practitioners explain how challenges with customer experience, fraud, and consistency throughout the customer lifecycle can be solved…